Tuesday Coffee

As Thanksgiving approaches, we're taking a moment to reflect on the things that truly matter. This year has been full of challenges and triumphs, and through it all, we've found gratitude in the journey toward financial wellness. Below are a few aspects of financial...

In the dynamic landscape of Custom Integration (CI) businesses, the pursuit of financial clarity isn't a mere luxury – it's an absolute necessity. The intricacies of project-based operations, coupled with the ever-evolving technology landscape, demand a precise...

In the rapidly evolving Custom Integration (CI) industry, the sales team serves as the cornerstone of success. A well-structured and motivated sales force not only drives revenue growth but also plays a crucial role in enhancing customer satisfaction. In this article,...

There’s a reason that “Failing to plan is planning to fail” is an adage that’s lasted the test of time.    It’s because it’s true, especially in business.    With a solid financial plan, you can ensure all of the key components of success: profitability,...

CEDIA Expo might be over (cue the CEDIA hangover!), but it’s just the beginning for the insights and connections you made.   Instead of letting all the ideas and connections you made sit dormant while you settle back into your routine, channel that energy into...

Attending a conference can be expensive and take you away from your usual daily business responsibilities. But there’s one thing you can do to guarantee to get your ROI on your time and money:    Set the goal to take back ONE THING you learned and implement it. ...

The CI business model is incredibly cash rich, but managing that revenue and producing reliable metrics can be difficult in a project-based CI firm.    In response, our industry has developed many different ways to recognize revenue (recording and reporting...

Employee engagement is an underused but massively impactful lever to achieve business success. Because when your team is invested in your business, productivity improves, customer retention and satisfaction soars, and your reputation gets a boost. In short, engaged...

Are you immersed in the what’s-going-on-now in your business or the big picture?    In other words, are you too close to the tree to see the forest?   If this sounds familiar, you’re not alone. Too many of us spend too much time in this mode.   But spending too...

  Accountability often carries a negative connotation in the business world, but the truth is when properly implemented, it can be a business gamechanger.   Because when people are accountable, they demonstrate a high level of responsibility, which builds...

A CI business can be incredibly profitable when properly optimized. But learning how and when to optimize your business model to take your business to new heights can leave many integrators stuck. In our 15 years of teaching integrators to maximize success, we’ve...